Robinson Funeral Homes Are Prepared to Safely Care for Families During the COVID-19 Pandemic
Robinson Funeral Homes remain committed and prepared to safely care for the families it serves during the novel coronavirus (COVID-19) pandemic. Whenever possible, Robinson Funeral Homes will continue to enable families to participate in the rituals that are most important to them.
A member of the National Funeral Directors Association (NFDA), Robinson Funeral Homes regularly receive information via NFDA from the CDC, Department of Health and Human Services and other agencies about the evolution of COVID-19 in the United States. NFDA continues to lead the conversation with federal officials about the role of funeral service as it relates to the COVID-19 pandemic.
And according to the CDC, at this time, there is no known risk associated with being in the same room at a funeral or visitation service with the body of someone who died of confirmed or suspected COVID-19. Depending on a family’s preferences, their loved one can be safely embalmed. Families may choose either burial or cremation as usual.
We recognize and take very seriously our responsibility to protect the health of those we are privileged to serve as well as our staff. We will continue to guide families, as we always have, in ways they can meaningfully and safely commemorate the life of their loved one, while adhering to the guidance issued by federal, state and local public health officials. Currently, the CDC has limited gatherings of people to under 50 people. In addition, on March 16, 2020, the White House has recommended avoiding social gatherings in groups of more than 10 people for the next 15 days. Every effort is being made by Robinson Funeral Homes to abide by all regulations and guidelines, and at the same time accommodate the family’s wishes.
Steps we are taking include the following:
- Our staff remains vigilant about cleaning our facilities and ensuring we’re all following recommended healthy habits, such as staying home when sick, washing our hands, and covering coughs and sneezes. The CDC and our local public health officials have offered a lot of helpful guidance for businesses on this topic, which we continue to follow.
- In order to avoid compromising the health of our visitors, we have online register books available and the option to call our locations for us to add your name to the register books.
- Making funeral arrangements or advance funeral planning by phone or teleconference if families prefer not to make in-person arrangements. Helping families with options including a private funeral now and/or a memorial service at a later date when the ban has been lifted.
- Remote broadcast of services in chapel as well as in additional separate rooms in order to maintain social distancing. Webcasting of funerals is currently being enhanced.
- Counting attendees and visitors to effectively stay within current guidelines
- We have placed reminders throughout our funeral homes to ask that physical contact, such as shaking hands and hugging be avoided.
- We continue, as always to provide hand sanitizer stations throughout our facilities. We have enacted extra cleaning both morning and night, in all public areas.
- For long-term nursing facilities, our funeral professionals wear extra protective gear for added protection to those residents at risk.